Ordering
& delivery.

Product inquiries

Sending an inquiry to Mooana starts a conversation. It does not take payment or create a confirmed purchase. Mooana confirms the exact product, included pieces, price, and availability with you.

Custom sizes

Custom dimensions are reviewed for feasibility. Your final specifications, quotation, and production time are agreed before the order is confirmed.

Payment and delivery

Available payment methods, delivery destinations, charges, and estimated times will be confirmed directly with Mooana before you pay.

Changes, cancellations, and returns

Mooana’s cancellation and return terms, including terms for custom products, must be confirmed for your order. Please discuss these terms with Mooana before paying.